How is it Calculated? For a given period of time, it’s simply your total retweets (given by Klout, see yesterday’s post) divided by your total number of followers. Business Goal This metric points to is how much you are thought of as a thought leader from your follower base. Becoming a thought leader has benefits [...]
Tag Archives: Twitter Metrics
Twitter Engagement Metric: Follower Mention %
How is it Calculated? The amount of followers that have mentioned you with an @ message / Your total number of followers. The easiest way to get this one is by signing up for a free Klout account, and it will automatically be calculated for you. Business Goal Follower mention is an excellent engagement metric. [...]
Creating and Executing an Action Plan for Twitter Improvement
(parts 5-7) This post seeks to summarize what has already been discussed in this series, and to help you put it all into an actionable, executable plan that will bring more business benefits by using Twitter. The post has been summarized into three steps. Create a specific action plan A sound plan is created as [...]
Improving and Measuring Tweet Quality
(Part 4.2 of 7) This post seeks to answer two Twitter questions: How to improve the quality of tweets for better ROI, and how to track the improvement? Improving Tweet Quality Following a few simple guidelines will help the reader improve the quality of their tweets: Define Your Objectives – First you must ask yourself, [...]
Improving Twitter Marketing ROI With Analytics
(part 4.1 of 7) Twitter ROI Definition In speaking about how to improve our Twitter marketing ROI, first we must decide what we mean when we say investment and return when we discuss Twitter. Investment, as Twitter is a free online service, should be defined as the time we spend using Twitter. When possible, a [...]
Twitter Metrics Programs
(Part 3 of 7) First, I apologize for the delay on getting this next post up. I’ve been sick for a week, which took me down for the count more than I wanted. But I’m back, so let’s do this. We’ve been looking at various Twitter metrics to really try and turn your twitter usage [...]
Twitter Metrics
Part 2.1 Though there is a metric to measure almost anything, the goal is to avoid analysis paralysis. As marketers, we want to focus on what is critical to our success and measure only those things. By tracking those metrics over time, we can see if we have moved the needle closer to our goal [...]
Twitter Analytics Overview (Part 1 of 7)
Posted by Ryan Nokes 7/29/09 This is the first post in a series of 7 focused on applying marketing analytics to Twitter. Using Twitter analytics can help businesses track brand advocates and detractors, follow conversation topics and trends, measure visitors to your site from Twitter, and improve ROI. Much has been said about the business [...]


